Creating, setting up, and using promo codes on Tilda
Create discount promo codes and add a promo code field to the Shopping Cart. This guide explains how to create and configure promo codes, as well as import and export them in bulk using CSV.
Promo codes apply to any product on the website, whether it comes from Catalog, a block, or a payment link.
Creating a promo code
Um einen Promo-Code zu erstellen, gehen Sie zu Website-Einstellungen → Zahlungssysteme → Promo-Codes.
If Product Catalog is enabled for the project, go to Products → Settings → Discounts → Promo Codes. You can also open this section from the three-dot menu by selecting Promo Codes.
Click Add promo code.
Promo code. A promo code can contain letters and numbers only. The maximum length is 20 characters. Other characters are not allowed. For example: TILDA50.
Discount. Enter the discount as a percentage or a fixed amount.
If you use a fixed amount, the promo code currency will match the currency specified in Site Settings.
The scope feature is available only to users who have enabled Opt-in to become a beta tester and try new features before they are released in Profile.
In the Apply promo code to setting, you can choose which products or categories the discount applies to:
products
categories
all products except
all categories except
To configure the scope, click the button next to the selected option.
If the promo code applies to specific products, select one or more products.
If the promo code applies to specific categories, click Add category and select the required categories or subcategories.
If no products or categories are selected, the promo code will apply to all products.
To exclude specific products or categories, select All products except or All categories except, then specify the exceptions.
Quantity — specify how many times the promo code can be used on the website.
Expiration date — specify the date after which the promo code will no longer be valid. If there is no expiration date, leave the field blank.
Description — add a note about the promo code. It is visible only inside Tilda and is not shown to customers. The maximum description length is 255 characters.
Once you have configured the settings, click Add. The promo code will appear in the main list.
To edit a promo code, click the pencil icon. To delete it, click the trash icon.
Important: After a promo code is created, you can only change the number of uses, expiration date, and description. The promo code itself and the discount amount cannot be changed. If you made a mistake in either of them, delete the promo code and create a new one.
Adding a promo code to the Shopping Cart
To let customers use a promo code at checkout, open Content in the ST100 block and add the Promo Code field.
If needed, add placeholder text and configure the other field settings.
Save the changes and republish the page. If the Shopping Cart is added to the website header or footer, republish all pages.
Customers will then be able to enter and apply a promo code at checkout.
How promo codes work
You can create up to 2 000 promo codes on a website.
Promo codes are not case-sensitive. For example, HELLO and hello will work the same way. We recommend using Latin letters and numbers.
The promo code discount applies only to the cost of products. It does not apply to delivery, individual products, or complementary products.
If an expiration date is specified, the promo code remains valid until 23:59:59 on the previous day, Moscow time (GMT+3). For example, if the expiration date is 01.07.2022, the promo code will stop working on 30.06.2022 at 23:59:59.
Exporting and importing promo codes
This feature is available only to users who have enabled Opt-in to become a beta tester and try new features before they are released in Profile.
CSV import and export are useful when you need to add or update promo codes in bulk.
Click the three dots and select Import from CSV or Export to CSV.
When exporting, the CSV file will be downloaded to your device automatically.
To import promo codes, click Upload file.
Important: You can upload CSV files only, with no more than 10 000 rows. A project can contain no more than 2 000 promo codes.
If you need to update existing promo codes as well as add new ones, enable Update existing promo codes.
After uploading the file, click Import from CSV.
Once the import is complete, a notification will show how many promo codes were created and updated.